Indiana DCS service provider platform · pre-launch

Case management and staff compliance for Indiana DCS service providers.

An operations platform built around Indiana DCS standards. Document service delivery, manage staff credentials, and maintain audit-ready records in one system.

9 services
Configured to DCS standards
MaGIK + KidTraks
Direct integration for reports and billing
HIPAA
BAA-ready infrastructure
Indiana
Designed specifically for one state
What FCR is

A case and staff management platform for Indiana agencies.

FCR is the system of record for everything a DCS-contracted agency does. Case work and staff records, in one place, structured around how Indiana DCS actually operates.

Case management

Referrals, families, clients, progress notes, treatment plans, monthly reports, supervised visits, concrete assistance, mileage. Every action structured with the right metadata so billing and reporting flow naturally from documentation.

Staff compliance

Structured credentials with expiration tracking. Supervision sessions linked to the cases discussed. Performance documentation kept in one continuous record per staff member. Configurable renewal cadences per credential type.

Audit-ready, every day

Both case and staff records are designed to produce exactly what auditors ask for. The work of staying audit-ready happens in the background as a byproduct of doing the job.

Three core pillars

Case documentation
Progress notes, treatment plans, monthly reports, assessments, concrete assistance
Staff records
Credentials, supervision sessions, performance documentation, training
Audit compliance
Every record structured and queryable for audit defense
Audit defense

Designed around what auditors actually ask for.

Both case-level and staff-level documentation are structured to produce audit evidence on demand. No fire drills, no compiling weeks of evidence from scattered sources.

Case-level evidence

Every case has a complete, structured record of what was delivered, by whom, when, and against which authorization.

  • Progress notes with full session metadata
  • Treatment plans with revision history
  • Monthly reports tied to approved notes
  • Required assessments and safety plans
  • Concrete assistance with documentation and approvals
  • Case file attachments tagged to required document types

Staff-level evidence

Every staff member has a complete employee file structured around the credentials, supervision, and qualifications auditors verify.

  • Structured credentials with expiration tracking
  • Supervision sessions linked to cases discussed
  • Background checks and renewal cadences
  • Professional licenses and training certifications
  • Performance documentation kept private to supervisors
  • Caseload coverage assignments with full audit trail
Services covered

Nine DCS services, fully configured at launch.

Each service comes with its DCS standards built in: timing rules, billing models, allowed methods and locations, required documents, and staff qualification requirements.

Home-Based Casework
HBC
Home-Based Therapy
HBT
Supervised Parenting Time
SPTT and SPTTSV
Father Engagement
FE
Counseling
CS
Homemaker / Parent Aid
HMPA
Family Preservation Per Diem
FamPres Perdiem
Parent Education
PE
Tutoring / Literacy Classes
TLC
Additional services planned for future updates. As DCS service standards evolve and new programs are added, FCR will expand its supported service list in scheduled releases.
Capabilities

An operations platform, not a documentation tool.

Everything an agency needs to run day to day, from referral intake through monthly report submission.

Progress notes
DAP, SOAP, Freeform, Visit, and Group formats. DCS .25 billing rounding calculated live. Auto-save throughout. Supervisor review with inline comments.
Document workflows
Treatment plans, monthly reports, assessments, safety plans. Draft, submit, review, approve, with revision tracking throughout.
Staff credentials and supervision
Structured credentials with expiration alerts. Supervision sessions tied to specific cases discussed. Configurable renewal cadences.
Concrete assistance
Family Preservation request workflow with photo uploads, tiered approvals, and payment tracking. Per-family and agency-wide reporting.
Structured mileage
Address-to-address with computed miles. Personal address books. Configurable agency reimbursement rate.
In-app messaging
Direct messages and case-attached threads. Creates a logged record of supervisor support and case communication.
Built for Indiana

Designed around how Indiana DCS operates.

FCR is built specifically for Indiana DCS-contracted service provider agencies. The service standards are pre-configured, the KidTraks integration is direct, and the terminology matches what DCS uses.

The workflow reflects how DCS actually requires agencies to operate, rather than a generic case management product configured to approximate it.

Indiana-native features

DCS standards and MaGIK + KidTraks integration built in.

  • Monthly reports submitted directly to MaGIK
    DCS document portal integration with proper file naming conventions
  • KidTraks billing CSV exports matching the DCS spec
    All 33 columns, correct units of measure, case-sensitive fields handled
  • RF numbers and Billable Unit IDs as first-class data
    Hour pools tracked per authorization with low-hour alerts
  • DCS .25 billing rule built in
    Time calculations apply DCS rounding automatically as you enter sessions
  • DCS service abbreviations and terminology
    Same service codes, billable methods, and locations used by DCS
Pricing

Straightforward, by staff count.

Pricing is structured as a one-time implementation fee plus a flat monthly subscription based on agency size. No per-case fees.

Implementation

One-time, paid at onboarding.
  • Agency tenant setup
  • Service configuration: rates, methods, locations
  • Document template selection and customization
  • Staff onboarding and role-based training
  • MaGIK and KidTraks API setup and testing
  • Per-agency branding: logo, colors, subdomain
Implementation fee scoped per agency based on complexity and custom needs.

Monthly subscription

Flat-rate tiers by staff count.
  • Tier 1: 1 to 15 staff
  • Tier 2: 16 to 30 staff
  • Tier 3: 31 to 50 staff
  • Tier 4 and above: custom for larger agencies
  • Annual prepay discount available
  • No per-case fees
Contact us for exact pricing based on your staff count and any add-ons.
Get started

Request a demo.

Email us to schedule a walkthrough of FCR with your agency's services in mind. We'll show you how onboarding works and what migration from your current system looks like.

Request a demo
Or email us directly at info@myfcr.org
Already an FCR agency? Sign in at your subdomain:
.myfcr.org